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Product

Everything around the claim decision.

One operating layer for intake, evidence, triage, communication, and adjuster-ready briefs. Humans stay in control.

The decision circuit

Five steps. One traceable path.

  1. 01

    Intake

    Capture FNOL and evidence.

  2. 02

    Verify

    Match policy and parties.

  3. 03

    Assess

    Review damage and signals.

  4. 04

    Route

    Send to the right person.

  5. 05

    Resolve

    Brief humans can act on.

Intake-to-brief, in practice

"The primary friction point was the evidence-gathering phase; adjusters were spending 30% of their day chasing documents. Now that the dossier is pre-assembled for review, we've hit our cycle-time KPIs for the first time in three years."
Marcus Thorne · VP of Claims Operations, Northwoods Insurance Group · Minneapolis, MN

AI-generated briefs are suggestions for adjuster review, not claim decisions.

Baseline brief generation

42 hours

Intake-to-brief duration

2.1 hours

Modules

Built around how claims actually move.

  • AI FNOL Assistant

    Turn first notice details into structured claim files.

  • Evidence Review

    Summarize documents, photos, and uploaded materials.

    cited
  • Damage Vision

    Surface visible damage signals for review.

  • Policy Match

    Prepare coverage notes from provided policy context.

    Policy #7182-9981Active
    Coverage$25,000
  • Fraud Signal Radar

    Flag inconsistencies for human investigation.

    Risk: Low
  • Claim Triage Queue

    Route by urgency, complexity, and review need.

    Q-AQ-BQ-CQ-D
  • Customer Update Agent

    Draft clear updates before customers have to ask.

    awaits review
  • Settlement Brief

    Adjuster-ready summaries with evidence links.

    Recommended$7,845
    ConfidenceHigh
CLM-23184 · auto · collision
1Intake
2Verify
3Assess
4Route
5Resolve

Evidence

Insights

  • Damage matchHigh
  • CoverageIn policy
  • Fraud signalsNone flagged

Next best action

Request repair estimate from approved shop.

human review required

Claim workspace

Every claim, fully visible.

  • Progress rail

    See where the claim sits in the circuit.

  • Evidence panel

    Documents and photos with provenance.

  • Next best action

    Suggested step, never auto-executed.

  • Human review badge

    Sensitive moves require a person.

Designed for human-reviewed decisions.

  • Human in the loop

    Important decisions stay with people.

  • Evidence-linked

    Outputs cite their source.

  • Audit trail

    Actions, edits, and approvals recorded.

See it on a real claim.

Walk through the workspace with our team.