Help Center
Operating guidance for claims teams.
How ClaimCircuit organizes claims, where AI fits, and how your team keeps control of every decision. Written for the people who actually move files.
Browse by category
Getting started
1Orient your team to how ClaimCircuit organizes claims, evidence, and AI review.
Claims intake
0Capture FNOL details and structure incoming claims for downstream review.
Evidence and documents
1Upload, classify, and review the evidence attached to a claim file.
AI review workflows
1How ClaimCircuit prepares AI drafts and where humans stay in control.
Triage and approvals
0Route claims, manage approval gates, and track who decided what.
Settlement briefs
0Assemble adjuster-ready briefs from claim facts, evidence, and notes.
Customer updates
0Draft, review, and send customer-facing communications with human approval.
Team and permissions
0Invite teammates, assign roles, and scope what each role can do.
Integrations
0Connect ClaimCircuit to the systems that already hold your claims data.
Billing and workspace settings
1Manage your plan, workspace identity, and billing contacts.
Security and privacy
1How ClaimCircuit handles claim data, access control, and incident reporting.
Popular topics
Claims
How ClaimCircuit organizes a claim
Understand the structure of a claim file in ClaimCircuit: facts, evidence, AI outputs, decisions, and the audit trail behind each one.
AI
Understanding AI outputs and human review
What AI in ClaimCircuit will and will not do, how drafts are presented for review, and how to apply, edit, or reject them.
Evidence
How evidence uploads work
Upload documents and images to a claim, how files are organized, and how AI document review is triggered.
Account
Managing marketing email preferences
How to control which emails ClaimCircuit sends you, including marketing updates and product announcements.
Security
How to report a security concern
How to responsibly report a suspected vulnerability or security issue to the ClaimCircuit team.
Still need a human?
Reach the ClaimCircuit team if the Help Center does not cover your situation.